COVID 19
You should not enter these premises if you have any symptoms associated with COVID-19
(e.g. fever, cough, sore throat, shortness of breath, sneezing/runny nose, loss of sense of smell, muscle aches and tiredness)
Be aware of and follow the Ministry of Health guidelines 

BOOK TICKETS
Phone box office on 0800 484 925 or email at info@4thwalltheatre.co.nz
Book online though website BOOK NOW link 
Payment is secure using a credit card via website through to ticket provider PATRONBASE which will then email receipt and ticket confirmation
To secure phone bookings, payment is required at least 48 hours prior to the performance.  The 4th Wall accepts all major credit cards, cheques and cash
We are also happy to arrange alternative payment options such as paying via internet banking 
please note: Some areas of the venue are tiered seating so if you need to book wheelchair accessible seats, if you have accessibility queries, or if you require assistance with your booking please contact our Box Office 0800 484 925

BOOKING FEE
ABSOLUTELY NOT - Whether you book online or in person at the box office, there are NO HIDDEN COSTS! 

REFUNDS
It is a condition of purchase that tickets are non-refundable. However, if you give us more than 48 hours notice that you cannot make the performance you have booked for, we are always happy to arrange a credit against your ticket purchase to allow you to attend another performance or a full refund.

SEAT ALLOCATION
Main Auditorium seating 102
Row A - 5 tables seating 6 persons
Row B C D - 6 tables per row seating 4 persons
When you book online you have two options -  "choose seats for me" or  "let me choose my seats" 
Most patrons choose their own seats and you will be seated in that specific seat as per your ticket.  This option only applies to the MAIN (standard) auditorium area
The Gallery is the upstairs two seat couch option so it is on a General Admission basis only.

BOX OFFICE HOURS
Friday 3:30pm - 5:30pm
Saturday 10:00am - 2:00pm 
Or by appointment 0800 484 925

TICKET COLLECTION
If you are collecting your tickets from the box office on the night of the performance, please ensure you arrive at the theatre 20 minutes before the performance is due to begin to ensure you have plenty of time.  If you wish to collect them prior to that, then attend the box office during our opening hours or phone in advance 0800 484 925 

SHOW TIMES
Don't forget to double check what time your performance starts
Some performance times will differ, therefore we recommend checking your ticket before your visit

EVENTS AND ENTERTAINMENT
Host your group at the 4th Wall and be immersed in the vibrant atmosphere and excitement of live theatre.  Whether you are looking to entertain clients or engage staff, we have event and entertainment options to suit your occasion.
For more information or to make a reservation please contact box office

VENUE HIRE
The theatre is available for hire outside of scheduled performance dates, but only for events that are theatre based (eg: film fundraisers, Charity performance fundraisers, dance recitals) or any event that incorporates some form of theatrical based content.  If you have an event you want to talk to us about then email/phone  info@4thwalltheatre  0800 484 925

FOOD AND DRINK
Enrich your Theatre experience by enjoying the complimentary antipasto platters at the bar and the wide range of drink options before, during and after your show.
For specific shows there will be delicious platter options available to book in advance with your tickets
All tables are provided with Carafes of water and glasses and you are very welcome to take your drinks through to the tables while you watch the performance

ACCESSIBILITY
If you have particular seating requirements, please let us know when you make your booking and we will find the best seats for you. We will do our best to accommodate all seating requirements and requests
Level access is available to patrons with mobility restrictions. Wheelchair spaces are available in Row A with prior arrangement.

PHOTO/FILMING
Please do not take photos or videos inside the theatre, even for Snapchat. This is to protect the designs of each show and can disturb the performers and audience around you. We encourage you instead to take your photos in our foyer pre-or-post-show.

MOBILE PHONES 
To avoid disrupting the performance please remember to switch off your mobile phones. Please be aware the glow and vibration from your phone can disrupt fellow audience members around you and often the performers.